What we collect, why we need it, who sees it and what you can ask us to do with it.
GameSentry is operated by an independent developer in Portugal, who is responsible for your account data. For player data on servers you connect, your organization decides how it is used and we process it on its behalf, as described in the Terms.
Your Steam ID, Steam name and avatar when you sign in, plus your organization, role and settings.
For servers you connect: server settings, encrypted credentials, console and chat logs, player names, Steam IDs, sessions, encrypted IP addresses and moderation records.
Public server information, such as name, map and player count, gathered from game queries.
Basic technical and security logs, and any messages you send us.
To provide the service you asked for, to keep it secure and prevent abuse, to fix problems and to meet legal duties. We also count visits to public pages on our own servers as anonymous daily totals, which is our legitimate interest in running the site and ranking public servers and communities. Optional analytics are used only if you allow them in the cookie banner. We do not sell personal data.
Only the providers needed to run GameSentry, such as hosting and email, and integrations you turn on, such as Steam or Discord. Some providers may be outside the European Economic Area; when they are, we use the safeguards the law requires. We share data with authorities only when legally required. For optional website analytics we use PostHog, which stores the data in the European Union.
For as long as your account or organization is active and the data is needed. You can erase a server's history at any time. Deleted data disappears from backups as they rotate.
The anonymous daily visit totals contain no personal data, so they are kept for as long as they are useful for statistics.
We use the cookies and local storage needed for sign in, language and preferences. Analytics cookies, including PostHog's, are set only if you accept them. You can change or withdraw that choice at any time through Cookie settings.
Every visit to a public page is counted on our own servers, without cookies and without storing anything on your device. A count is a daily total for a page, a country and the referring website. We never store your IP address, browser details or any visitor or session identifier with it. Visits by search engine crawlers and other automated tools are left out of all counts, and views of server and community profiles by our own staff, including staff acting on behalf of a user, are left out of the profile counts. We use these totals to see how people find GameSentry and to rank servers and communities in the server browser. The legal basis is our legitimate interest in running and improving the site. Because the totals cannot identify anyone, they are not linked to you or your account.
If you accept analytics cookies, we also measure which pages you visit, which buttons and links you use and a few product events, such as connecting a server. This data is processed by PostHog, which acts as our processor and stores the data in the European Union. Page addresses are sent without player, server or account identifiers, and PostHog is set not to keep your IP address. When you are signed in, events are linked to an internal account number, never to your Steam name, Steam ID or avatar. We do not record your screen or sessions.
The legal basis for this measurement is your consent. Without it, none of it runs and no analytics cookies are stored. You can withdraw it at any time through the Cookie settings link in the page footer or the dashboard sidebar. We then stop collecting and remove the analytics cookies from your browser.
Data measured with your consent is kept for up to 12 months. When you delete your account, your PostHog profile and its events are deleted too.
You can ask to see, correct, export or delete your data, or object to how we use it. Email us from the address below. If a request is about a server run by an organization, we may pass it on to them.
You can also complain to the Portuguese data protection authority, the CNPD, or to the authority in your own country.
If we change this policy in a way that matters, we will let you know.
Questions about these terms, your data or anything else go to one address: [email protected]
